Privacy Policy
Last updated: 30 April 2025
Welcome to Supsurge. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
By accessing or using www.supsurge.co or www.supsurge.net or www.supsurge.org (the “Site”) or submitting your personal information through any of our forms, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal and business-related information:
a. Information You Provide Voluntarily:
When you fill out forms (e.g., exporter’s form, importer’s form, contact us, product requests, subscription, consultation requests, or any other “form” on the website), we collect:
Name
Company name
Email address
Phone number
Country
Product interest or business needs
Any other information you voluntarily submit through any of our forms whether through specific fields or through free text fields
b. Automatically Collected Information:
When you visit our Site, we may automatically collect:
- Your IP address
- Browser type and version
- Time zone setting
- Device information
- Browsing behavior (e.g., pages visited, time on site)
2. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and requests
- To match you with relevant suppliers or buyers
- To facilitate communication between you and verified partners
- To improve our services and website functionality
- To send relevant updates, offers, or marketing content (with your consent)
- To comply with legal or regulatory obligations
3. Data Sharing and Third Parties
We do not sell or rent your personal data to third parties. We may share your information only with:
- Verified suppliers or importers, when matching you for a business opportunity (with your consent)
- Third-party service providers who support our website operations (e.g., hosting, analytics, email marketing, shipping companies, service providers)
- Regulatory bodies or authorities, if required by law or to protect our rights and operations
4. Data Storage and Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
- Secure server environments
- Encryption where applicable
- Access control restrictions within our team
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. International Data Transfers
As Supsurge operates between Egypt and the UAE, your information may be stored or processed in either country or other jurisdictions. We ensure that all data transfers comply with applicable data protection laws and are handled securely.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data, where legally applicable
- Withdraw consent to marketing communications at any time
To exercise your rights, please contact us at: contact@supsurge.co
7. Cookies & Tracking Technologies
Our Site uses cookies to:
- Improve your browsing experience
- Analyze website traffic
- Offer personalized content
You can modify your browser settings to decline cookies, but some features of the Site may not function properly as a result.
8. Third-Party Links
Our Site may contain links to other websites or platforms. Supsurge is not responsible for the privacy practices of such external sites. We encourage you to read their privacy policies when visiting them.
9. Changes to This Privacy Policy
We may update this policy from time to time. The “Last updated” date at the top will reflect the most recent changes. We recommend reviewing this page periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at contact@supsurge.co